Head of Marketing & Sales Operations

Marketing · New York - REMOTE, New York
Department Marketing
Employment Type Full-Time
Minimum Experience Senior Manager/Supervisor

The Marketing Department is looking for an experienced Marketing & Sales Operations leader to enable the marketing team through technology, data and process. The ideal candid will have a balance of business insight and technical skills. They will need deep knowledge of MarTech, tracking and analytics and experience implementing the tools in coordination with a technology department. This role is for a strong communicator who excels at creating structures and processes to provide clarity and efficiency. The candidate must be able to operate in a fast-paced environment and pivot quickly while staying organized and detail-oriented.

The Head of Marketing & Sales Operations partners with and reports to the Chief Marketing Officer.


  • Responsible for managing our MarTech stack including evaluating current tools, sourcing and evaluating new vendors, stakeholder agreement, contract management and implementation in coordination with technology department
  • Lead innovation and process improvement by identifying internal opportunities
  • Design, implement and manage clear processes to support operational activities across the marketing team and cross-departmentally
  • Champion a metric-driven culture and processes within the marketing team and provide standardized dashboards for the department
  • Monitor and maintain data quality within the marketing data
  • Uncover opportunities to optimize conversion in the sales funnel, as well as optimize and improve offerings
  • Implement improvements to sales/monetization processes, systems, data and offerings
  • Strategize plans for and help pitch large business development deals and partnerships
  • Partner with FP&A to update forecasts and budgets as the marketing liaison
  • Prioritize and manage incoming requests for your team
  • Coordinate with other departments to ensure Marketing projects and tasks are completed and delivered on time


  • Experience building and scaling marketing operations including marketing campaign tracking, creative process management, forecasting and budgeting, and analytics and reporting tools
  • Deep knowledge of MarTech solutions and implementation of marketing data tracking
  • Direct managerial experience
  • Experience working with external clients and partners
  • A passion for quantitative decision making, technology and efficiency
  • Ability to keep large teams focused on common goals
  • Extraordinary communication and relationship skills
  • Strong problem-solving skills and resourcefulness with strong attention to detail.
  • Experience with measuring measure marketing campaigns, budgets, and building reports and dashboards

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  • Location
    New York - REMOTE, New York
  • Department
  • Employment Type
  • Minimum Experience
    Senior Manager/Supervisor